Announcements

  1. New Feature: One-Click Unsubscribe

    Campaigns

    One-Click unsubscribe is now an added feature within our cart & browse abandonment email campaigns. This update is in response to Gmail and Yahoo's bulk sender requirements that were updated earlier this year.

     

    With this feature, users can easily unsubscribe without searching for the email footer link, improving user experience while complying with the updated standards of Google and Yahoo.

     

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  2. New Aggregate Report Feature: Report Total

    Reports

    In your aggregate report, you'll now be able to see your total recovered revenue allowing you to see the total ROI across all of your campaigns.

     

    See screenshot here for example:  

    CartStack - Brave 2024-08-08 at 5.20.42 PM

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  3. New Template Library Feature: Dark Mode Preview

    New

    Dark Mode Preview's now available within your template library, allowing you to view how your email will appear in dark mode on both desktop and mobile devices.

    To see how your email will appear:

    • Head to your template library
    • Choose the template you'd like to view and click the edit icon
    • Next, head to the upper left corner and click the Action dropdown menu.
    • Choose "Preview"
    • Once in preview mode, you'll be able to toggle dark mode on/off.

    We've also compiled a list of resources for you on how to best optimize an email for dark mode.

    Please see our help article here: https://help.cartstack.com/article/274-email-dark-mode-resources

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  4. Conditional Content Email Blocks

    New

    Conditional Content allows CartStack users to present their customers with the most relevant email content possible, to give you the best chance at recovering a lost sale.

    Conditions are predefined by the user & can be based on a number of factors:

    • Actions the customer took on your website
    • Items added to their cart
    • The total value of the abandoned cart
    • Product pages viewed
    • The region / language of the abandoned customer
    • And much more…

    Once the conditions are defined, all you need to do is tell our email builder which content to show which segment of recipients, and you’re all set!

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  5. Multi-Site & Agency Aggregate Reporting

    New

    If you manage multiple accounts with CartStack, you'll want to check out our new Aggregate Reporting feature! This new report pulls the metrics from all of your accounts & campaigns into one report, making it easy to review performance without logging into each dashboard separately. [View the report here.]((https://admin.cartstack.com/account/aggregate-report/)

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  6. New Setup Wizard & "Supercharge Your Results" Report

    New

    We've added a new home page to the CartStack admin, which includes a new guided setup wizard, a summary of your active/inactive campaigns, and your biggest opportunities for recovering additional revenue with CartStack!

    Existing customer? The next time you log in, simply click the "Home" icon and scroll to "Supercharge My Results", launch the new campaigns you'd like to try (browse abandonment, SMS, push notifications, back in stock, etc.), and watch the additional revenue roll in!

    Visit New Home Page

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  7. New Recovery Campaign - Back in Stock Notifications

    Campaigns
    New

    Popular products can sell out fast! An out-of-stock item can create a poor customer experience and an increase in website abandonment. In-Stock Notifications offset this by offering your shoppers an SMS and/or email reminder once the product is back in-stock!

    Launch a Back in Stock Campaign now: https://admin.cartstack.com/campaigns/in-stock-notifications/

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  8. New Template Library

    New

    New library to house all email templates, making it easier to tag & re-use email designs across different campaigns and accounts.

    View your template library here: https://admin.cartstack.com/template-library/

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  9. Phone Call Tracking

    Reports
    New

    We often hear people say... "my cart abandonment emails are not only sending people back to their carts to finish their purchases, but we are getting more phone calls from those emails too!"

    So, we just added a new feature that allows you to track the number of inbound phone calls from your recovery emails. So now you can better estimate just how much revenue your campaigns are driving through prospects who call in looking for more information about your products before buying.

    Once enabled, you will see the phone tracking metrics on your dashboard:

    To enable this feature, just email support at support@cartstack.com.

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